Kick-Start
Get our five day email course on identifying growth opportunities.
Get our five day email course on identifying growth opportunities.
With offers that scale beyond headcount
and practically sell themselves.
With offers that scale beyond headcount and practically sell themselves.
With offers that scale beyond headcount
and practically sell themselves.
Because if every customer takes more people, more prep,
and adds more pressure; that’s not leveraged growth.
It’s margin-eating maintenance.
Because if every customer takes more people, more prep,
and adds more pressure; that’s not leveraged growth.
It’s margin-eating maintenance.
Because if every customer takes more people, more prep,
and adds more pressure; that’s not leveraged growth.
It’s margin-eating maintenance.
What We OFfer
What We OFfer
Product thinking for firms.
Product thinking for firms.
Product thinking for firms.
i. Visibility over your firm's best opportunities for growth, their potential, and their risks.
i. Visibility over your firm's best opportunities for growth, their potential, and their risks.
i. Visibility over your firm's best opportunities for growth, their potential, and their risks.
iii. End-to-end support to bring new product offers from concept to sales.
iii. End-to-end support to bring new product offers from concept to sales.
iii. End-to-end support to bring new product offers from concept to sales.
ii. Clarity on your competitive position and ways to run at your highest potential ideas.
ii. Clarity on your competitive position and ways to run at your highest potential ideas.
ii. Clarity on your competitive position and ways to run at your highest potential ideas.
iv. Guidance from someone that understands the business you're running right now.
iv. Guidance from someone that understands the business you're running right now.
iv. Guidance from someone that understands the business you're running right now.
From Productised to Product Venture
From Productised to Product Venture
We help you move beyond billable hours.
We help you move beyond billable hours.
Professional Services
Accountants, Lawyers
Accountants, Lawyers
Your next big competitor isn't another agency or firm, it’s going to be an app.
Your next big competitor isn't another agency or firm, it’s going to be an app.
Trade Services
Builders, Sparkies, Plumbers
Builders, Sparkies, Plumbers
Your biggest growth opportunity might be selling software to your competition.
Your biggest growth opportunity might be selling software to your competition.
Hi, I'm Stuart.
Hi, I'm Stuart.
Founder
Founder
I built Pivotal because the growth pains service firms are feeling represent a structural pattern. Over the past five years I’ve seen the same questions surface ~ across every service firm trying to escape the billable hour.
I’ve helped Big 4 firms navigate their first product ventures, and smaller firms decouple effort from revenue. I’ve seen ambitious leaders no longer need to defend their rates, or their time spent on the job.
Pivotal exists to help you do the same. It’s your partner for the next decade of growth.
I built Pivotal because the growth pains service firms are feeling represent a structural pattern. Over the past five years I’ve seen the same questions surface ~ across every service firm trying to escape the billable hour.
I’ve helped Big 4 firms navigate their first product ventures, and smaller firms decouple effort from revenue. I’ve seen ambitious leaders no longer need to defend their rates, or their time spent on the job.
Pivotal exists to help you do the same. It’s your partner for the next decade of growth.
I built Pivotal because the growth pains service firms are feeling represent a structural pattern. Over the past five years I’ve seen the same questions surface ~ across every service firm trying to escape the billable hour.
I’ve helped Big 4 firms navigate their first product ventures, and smaller firms decouple effort from revenue. I’ve seen ambitious leaders no longer need to defend their rates, or their time spent on the job.
Pivotal exists to help you do the same. It’s your partner for the next decade of growth.
Kick-Start
Our Perspective
Our Perspective
You didn’t build your business just to work harder, but the services model is maxed out. As long as your growth depends on headcount you'll be buried in hiring cycles and proposal drafts.
You didn’t build your business just to work harder, but the services model is maxed out. As long as your growth depends on headcount you'll be buried in hiring cycles and proposal drafts.
You didn’t build your business just to work harder, but the services model is maxed out. As long as your growth depends on headcount you'll be buried in hiring cycles and proposal drafts.
Meanwhile AI solutions and offshored competitors are selling what clients really want; not hours, but clear and predictable outcomes.
Meanwhile AI solutions and offshored competitors are selling what clients really want; not hours, but clear and predictable outcomes.
Meanwhile AI solutions and offshored competitors are selling what clients really want; not hours, but clear and predictable outcomes.
Efficiencies won’t shift the ceiling. Think in products to break through it.
Efficiencies won’t shift the ceiling. Think in products to break through it.
Efficiencies won’t shift the ceiling. Think in products to break through it.
Our Pillars
Our Pillars
Our Products
Our Products
Opportunity Sprint
Opportunity Sprint
You get a crystal-clear view of the market opportunities in front of your firm. We facilitate, organise, and provide recommendations. You simply collaborate.
You get a crystal-clear view of the market opportunities in front of your firm. We facilitate, organise, and provide recommendations. You simply collaborate.
Clean Shot
Clean Shot
A validated concept with strategic options, market sizing, and competitive position. Deep research and recommendations from us, shaped with you.
A validated concept with strategic options, market sizing, and competitive position. Deep research and recommendations from us, shaped with you.
Growth Play
Growth Play
We work alongside you as part of your leadership team, helping to bring new product offers to market for testing, refinement, and early sales.
We work alongside you as part of your leadership team, helping to bring new product offers to market for testing, refinement, and early sales.
Momentum Partner
Momentum Partner
You're operating. Complete flexibility with ongoing strategic coaching and delivery support as you launch and scale your products in-market.
You're operating. Complete flexibility with ongoing strategic coaching and delivery support as you launch and scale your products in-market.
$15,000 NZD
$15,000 NZD
Best-fit opportunities prioritised
An agreed firm vision
Market risks and pathways identified
Recommendations provided
Up to 4 collaboration sessions
Coaching as required
Best-fit opportunities prioritised
An agreed firm vision
Market risks and pathways identified
Recommendations provided
Up to 4 collaboration sessions
Coaching as required
$25,000 NZD
$25,000 NZD
10% discount for Opportunity Sprint customers
Target customer defined
Product concept validated
Market size estimated
Competitive position assessed
Recommendations provided
Up to 6 collaboration sessions
Target customer defined
Product concept validated
Market size estimated
Competitive position assessed
Recommendations provided
Up to 6 collaboration sessions
$45,000 NZD
$45,000 NZD
10% discount for Clean Shot customers
10% discount for Clean Shot customers
New product offer shaped
Product roadmap established
Pricing model defined
Technology architecture validated
Design and development partner setup
Hiring support and team establishment
New product offer shaped
Product roadmap established
Pricing model defined
Technology architecture validated
Design and development partner setup
Hiring support and team establishment
$7,000 NZD
$7,000 NZD
Monthly retainer
20 hours of fractional support
Up to 8 collaboration sessions
On-call availability
An ongoing strategic plan
20 hours of fractional support
Up to 8 collaboration sessions
On-call availability
An ongoing strategic plan
Turnaround: 2 to 3 weeks
Use if: You're looking to modernise what you offer but haven't laid the groundwork yet.
Use if: You're looking to modernise what you offer but haven't laid the groundwork yet.
Turnaround: 3 to 4 weeks
Use if: You've got some ring-fenced ideas or an MVP built and need to know they have legs.
Use if: You've got some ring-fenced ideas or an MVP built and need to know they have legs
Turnaround: Variable
Use if: You're confident market signals are there and you want to design-develop-launch.
Use if: You're confident market signals are there and you want to design-develop-launch.
Use if: You've got momentum but you need ongoing clarity and some extra hands.
Use if: You've got momentum but you need ongoing clarity and some extra hands.
Opportunity Sprint
You get a crystal-clear view of the market opportunities in front of your firm. We facilitate, organise, and provide recommendations. You simply collaborate.
$15,000 NZD
Best-fit opportunities prioritised
An agreed firm vision
Market risks and pathways identified
Recommendations provided
Up to 4 collaboration sessions
Coaching as required
Turnaround: 2 to 3 weeks
Use if: You're looking to modernise what you offer but haven't laid the groundwork yet.
Clean Shot
A validated concept with strategic options, market sizing, and competitive position. Deep research and recommendations from us, shaped with you.
$25,000 NZD
10% discount for Opportunity Sprint customers
Target customer defined
Product concept validated
Market size estimated
Competitive position assessed
Recommendations provided
Up to 6 collaboration sessions
Turnaround: 3 to 4 weeks
Use if: You've got some ring-fenced ideas or an MVP built and need to know they have legs.
Growth Play
We work alongside you as part of your leadership team, helping to bring new product offers to market for testing, refinement, and early sales.
$45,000 NZD
10% discount for Clean Shot customers
New product offer shaped
Product roadmap established
Pricing model defined
Technology architecture validated
Design and development partner setup
Hiring support and team establishment
Turnaround: Variable
Use if: You're confident market signals are there and you want to design-develop-launch.
Momentum Partner
You're operating. Complete flexibility with ongoing strategic coaching and delivery support as you launch and scale your products in-market.
$7,000 NZD
20 hours of fractional support
Up to 8 collaboration sessions
On-call availability
An ongoing strategic plan
Use if: You've got momentum but you need ongoing clarity and some extra hands.
"Experienced, reliable."
"Experienced, reliable."
From the outset, Stuart gave us a clear understanding of our product’s strengths, market potential, and areas for improvement. His insights were both strategic and actionable, enabling us to make informed decisions about the next steps for our product.
From the outset, Stuart gave us a clear understanding of our product’s strengths, market potential, and areas for improvement. His insights were both strategic and actionable, enabling us to make informed decisions about the next steps for our product.
From the outset, Stuart gave us a clear understanding of our product’s strengths, market potential, and areas for improvement. His insights were both strategic and actionable, enabling us to make informed decisions about the next steps for our product.
Scott Bradley
Scott Bradley
Managing Director, Specialised Plumbing and Drainage Limited
Managing Director, Specialised Plumbing and Drainage Limited
